A key stays grey. Is it broken?
+
Only if you actually pressed it. Grey means “not pressed yet”, not “faulty”. The test is: press it and watch. Lights up — the key is fine. Stays grey while its neighbours light up — the key is not reaching the computer.
Do I need to install anything?
+
No. The page listens to keyboard events the browser already sends to every web page. There is nothing to download and no permission prompt, which is why this is the one check on this site that starts working the instant it loads.
Does my typing get sent anywhere?
+
No. There is no request in this page at all — not to us, not to anyone. Key names are drawn on screen and forgotten when you close the tab. The only thing kept is a one-line verdict in your own browser storage, so the summary page can show it, and you can erase it on the data page.
My layout is not American. Will the map be wrong?
+
The map is drawn as an ANSI layout, so the printed legends may not match your keycaps. The detection does not care: keys are identified by physical position, so a German, French or Russian layout lights up exactly the right box.
Why is the numeric keypad missing?
+
Because drawing it would make the map too wide for a phone, and most complaints are about the main block. The keypad still registers — press a keypad key and the last-key readout will show its code, such as Numpad7.
One press counts as two characters. What is that?
+
That is chatter: a worn switch bouncing. It shows up here as a counter that jumps by two on one tap. Cleaning helps sometimes; on a mechanical board the switch usually needs replacing.
Several keys stop working when I hold others down.
+
That is ghosting, and it is normal on cheap membrane keyboards — they can only report two or three keys at once. It is a design limit, not damage. Gaming keyboards advertise N-key rollover precisely to avoid it.
The page says a key is still held down, but I let go.
+
Then the keyboard is not sending the release. That is a real stuck key, and it explains the classic symptom of one letter repeating forever. Check for debris under the cap first.
Does it work on a Mac?
+
Yes. Command shows as cmd, Option as alt. Note that some system shortcuts are taken by macOS before the browser sees them, so a few combinations will not register here however healthy the keyboard is.
Can I test a Bluetooth keyboard?
+
Yes, and it is worth doing: dropped keys on a wireless keyboard are usually radio interference or a weak battery rather than the switches. If keys go missing in bursts rather than always, suspect the connection.
Why did pressing Tab not move the focus?
+
The page holds on to Tab, Space and the function keys on purpose. Otherwise Tab would jump out of the tester, Space would scroll and F-keys would open browser windows — exactly when you are checking the most interesting keys.
Is a keyboard worth repairing?
+
If one switch is faulty on a mechanical board with hot-swap sockets, replacing that switch costs very little. On a membrane keyboard the sheet is a single part, so a dead key usually ends the keyboard.